Sunny
GBFast, efficient and excellent quality service This is the first time I have bought a computer component from Aqalabs. I ordered an eVGA GTX 980 Superclocked, for a better price than I could find elsewhere. The website made it easy to find what I was looking for, and I was pleasantly surprised to find the price was very competitive. Ordering was straightforward. Delivery was fast and efficient with detailed and numerous e-mails to let me know how the order was progressing. The component itself was very well wrapped to protect it from the inevitable bumps and bruises in transit, and this added to the satisfaction and knowledge that I was buying a quality product from a reputable supplier. I shall certainly recommend Aqalabs to others and use it again myself in the future.
Matt Bertuzzo
GBAVOID AVOID AVOID Placed my order on 06/08/2013 and waited 24 days to be told my package was cancelled. Three times I phoned for an update with them telling me it was on its way, the final and last time I phoned they told me the order had been cancelled and a refund had been given to me. I had to phone to find all this information out they wont even tell you if your order is cancelled after waiting 24 days with no information given. AVOID.
Greg Treleaven
GBCheapest prices, for a reason Aqa labs had the cheapest prices for my computer parts on the internet by far, and the 5.99 delivery covered all 3 items I wanted. It said 7 to 10 working days, which in my case meant 9 days to 2 weeks, as working days do not include weekdays. It actually arrived 3 weeks and 1 day later, with no response from their customer service, even after I told them it had finally arrived. The parts I ordered, a motherboard, CPU and graphics card, arrived in bubble wrap in a very thin parcelforce paper bag. The item boxes were badly damaged, particularly the CPU's box, probably due to the poor packaging it arrived in, but the actual parts themselves were undamaged. I also noticed that the receipt said "FREE Delivery", in capital letters, but cost 5.99. Unless you don't have a deadline and don't mind wrecked packaging, or are on a very tight budget, I would avoid.
Keith Millington
GBNo Problems Mixed reviews about this company so I was a little hesitant. They had the mobile phone I wanted much cheaper than anywhere else so I took the risk. No problems at all and communication was prompt. Only complaint was they were a little slow to despatch taking almost one week (so 4 star instead of 5) but having quoted 5-7 days delivery by economy post it actually took 2 days. Will use again.
Chris
GBSCAM! SCAM! SCAM! Placed an order for a NAS & 2x HDDs (£450+) on the 26th of July & am still yet to receive my goods. Tried emailing with no response & calling but the number given from the site is a 'managed office solution' so all they will do is take a message. Unfortunately I've had no such contact from worldpay as below. Furious & will never take the chance with AQA Labs again.