Great prices and delivered in timescales provided Used trustpilot to see if I should use AQALabs as their price was £30 below everyone elses for a set of ram (£80 RRP they sell for £50!) and hadn't heard of them before either. Paid on the Monday night and order delivered by royal mail recorded delivery on the Thursday (2 - 4 day delivery time) - perfect. Customer service: Following up on an order is easy, tho it stated 'ready for dispatch' which was the final state, I emailed and received a very fast response from Nathan in their customer service team to confirm the item had been dispatched and give a tracking number.

SCAM! SCAM! SCAM! Placed an order for a NAS & 2x HDDs (£450+) on the 26th of July & am still yet to receive my goods. Tried emailing with no response & calling but the number given from the site is a 'managed office solution' so all they will do is take a message. Unfortunately I've had no such contact from worldpay as below. Furious & will never take the chance with AQA Labs again.

NO RESPONSE and NO ORDER RECEIVED... I have ordered parts on 05/09/15 and paid them on 07/09/15 and NOT received any orders yet, we have called them and got the voice mail and also email them every day and still waiting for a reply from them.

WASTE OF MY LIFE Like many others I was attracted by the low prices and at the time when I checked on here the few reviews were good. Ordered on the 02/08/13 chased on 15/08 for an update to be told the the supplier had sent the wrong stock and delivery would be 20/08. Asked today (19/08) for confirmation only to receive a worldpay refund email. Now I see a long list of others with similar complaints. I am pleased I dusted of the credit card for this purchase as at least I knew I would always be able to get my money back. What a massive bunch of scammers

Excellent Brilliant company, found an i7 processor that was cheaper than anywhere else, even with the express delivery. Plus their Express delivery is cheaper than express with most websites I shop on, such a bonus. I don't know about the email problems, I received prompt replies when asking for a tracking number. I will definitely shop on this website again, need a new hard drive soon.