Fast, efficient and excellent quality service This is the first time I have bought a computer component from Aqalabs. I ordered an eVGA GTX 980 Superclocked, for a better price than I could find elsewhere. The website made it easy to find what I was looking for, and I was pleasantly surprised to find the price was very competitive. Ordering was straightforward. Delivery was fast and efficient with detailed and numerous e-mails to let me know how the order was progressing. The component itself was very well wrapped to protect it from the inevitable bumps and bruises in transit, and this added to the satisfaction and knowledge that I was buying a quality product from a reputable supplier. I shall certainly recommend Aqalabs to others and use it again myself in the future.

SCAM! SCAM! SCAM! Placed an order for a NAS & 2x HDDs (£450+) on the 26th of July & am still yet to receive my goods. Tried emailing with no response & calling but the number given from the site is a 'managed office solution' so all they will do is take a message. Unfortunately I've had no such contact from worldpay as below. Furious & will never take the chance with AQA Labs again.

Would Recommend To All, Great Company I have been using AQA Labs for the past few months. I am very price driven so will always shop around for the best price. Sometimes this means I will use other companies. However, AQA Labs often comes up with the best prices and the quality of the website, its simplicity and easy use makes shopping very straight forward. Another bonus is that, even when opting for the free 5 day delivery, very often the goods arrive within a day or two anyway (How can you complain with free delivery?) Keep up the good work AQA Labs, I will be using you again in the near future.

AVOID - Wrong Item Sent - still awaiting refund for postage, no communication We ordered a Liquid CPU Cooler, we asked for the 110 and we received the 100 (to give you an idea, I think these are about £20 cheaper). Nathan apologised and told me to send back and he would refund the postage. I did everything correctly (and they are VERY BAD with communication, emails or phone, rarely respond, I usually have to threaten then with Trading Standards for get any response from AQA Labs). Eventually got a refund after several emails, messages and the threat of TS - but no refund for the £11 return postage (why should I have to accept/pay for this when this is their error for sending/not having the wrong product?). Some story about the supplier not sending us the right product - but yet they couldn't just send me the correct one - seems a bit fishy to me. So basically - AVOID.

Great prices and delivered in timescales provided Used trustpilot to see if I should use AQALabs as their price was £30 below everyone elses for a set of ram (£80 RRP they sell for £50!) and hadn't heard of them before either. Paid on the Monday night and order delivered by royal mail recorded delivery on the Thursday (2 - 4 day delivery time) - perfect. Customer service: Following up on an order is easy, tho it stated 'ready for dispatch' which was the final state, I emailed and received a very fast response from Nathan in their customer service team to confirm the item had been dispatched and give a tracking number.