Cheapest prices, for a reason Aqa labs had the cheapest prices for my computer parts on the internet by far, and the 5.99 delivery covered all 3 items I wanted. It said 7 to 10 working days, which in my case meant 9 days to 2 weeks, as working days do not include weekdays. It actually arrived 3 weeks and 1 day later, with no response from their customer service, even after I told them it had finally arrived. The parts I ordered, a motherboard, CPU and graphics card, arrived in bubble wrap in a very thin parcelforce paper bag. The item boxes were badly damaged, particularly the CPU's box, probably due to the poor packaging it arrived in, but the actual parts themselves were undamaged. I also noticed that the receipt said "FREE Delivery", in capital letters, but cost 5.99. Unless you don't have a deadline and don't mind wrecked packaging, or are on a very tight budget, I would avoid.

Excellent Brilliant company, found an i7 processor that was cheaper than anywhere else, even with the express delivery. Plus their Express delivery is cheaper than express with most websites I shop on, such a bonus. I don't know about the email problems, I received prompt replies when asking for a tracking number. I will definitely shop on this website again, need a new hard drive soon.

AVOID AVOID AVOID Placed my order on 06/08/2013 and waited 24 days to be told my package was cancelled. Three times I phoned for an update with them telling me it was on its way, the final and last time I phoned they told me the order had been cancelled and a refund had been given to me. I had to phone to find all this information out they wont even tell you if your order is cancelled after waiting 24 days with no information given. AVOID.

Wrong item delivered I have a AMD A10-7850K APU instead of what I have ordered - a Synology Disk Station (DS115j) and apparently it is with the recipient of the AMD Tim Riddle.

Great prices and delivered in timescales provided Used trustpilot to see if I should use AQALabs as their price was £30 below everyone elses for a set of ram (£80 RRP they sell for £50!) and hadn't heard of them before either. Paid on the Monday night and order delivered by royal mail recorded delivery on the Thursday (2 - 4 day delivery time) - perfect. Customer service: Following up on an order is easy, tho it stated 'ready for dispatch' which was the final state, I emailed and received a very fast response from Nathan in their customer service team to confirm the item had been dispatched and give a tracking number.