I received two Zeus USB C power… I received two Zeus USB C power supplies nine months ago. One of the units ran extremely hot and smelled like plastic burning. It ran for about 5 minutes and then died. I reached out to Chargeasap customer support and requested a replacement. They claimed all of the units were allocated to pledges and I would have to wait until the next batch of units started shipping to receive a replacement. So I checked back in a month and received the same message or that I would be getting one within a few weeks. This has continued now for over NINE months. I regularly receive sales emails from Chargeasap with a banner at the top of the email "Zeus 280 Now Shipping". Clearly I am being lied to. I left a poor review on their website but they did not post it, they only seem to post 4-5 star reviews left on their site. BUYER BEWARE If you receive a defective product, you have just thrown money in the trash because their customer service will never send a replacement or give you a refund. Request #44898

Great Hardware .. AWFUL customer support Great Hardware... Terrible customer support. I've used Chargeasap for 3+ years. Never had this much trouble before. Received a wrong type of cable on an order placed Nov. 30, 2023 and simply wanted to get the correct cable. Wrote the WRONGFULLY named "Customer Happiness Team" 7x and always receive an immediate an acknowledgment via email. Then in a few days, with absolutely no contact, receive a case closed email One time, I received a contact name and phone number .. When I dialed the number it was no longer in service. I own many of their products (chargers, cables and ends) and I have enjoyed their products.. BUT I will have to look for other options as their "Happiness Center" does NOT make me or anyone happy and it is definitely NOT worth the hassle. It's really sad, because 3 years ago they actually had a decent customer support.

Did not receive order Ordered a charger. I only received a cable. Mylene, a customer happiness representative, refuses to correct the problem and send me the €110 product that I ordered.

Do not buy from Chargeasap! Ordered a spark power bank from Chargeasap on 11th Jan 2021 still not received, over a year later for £113 But have found an almost identical unit from a different company. (Looks identical too) selling for £84. So would recommend any body thinking of purchase for Chargeasap, just consider you will be spending more on an item that will probably not turn up for a year, so look on amazon that will cost less and you will obtain in a reasonable time. Prestigio Graphene PD Watch Power Bank Multiple Device Wireless Charger 18W USB C for £84. Please check other places eg amazon prior to ordering from this Chargeasap!

First thing I pack when I travel This travel charger is the first thing I pack for every trip. Blistering fast charging for my MacBook Pro, two iPhones, Android fixes and drones. I only need one plug advert in the world thanks to the multiple plug attachments. The only improvements I could suggest would be adding an international plug socket to it so I could plug in other chargers, if that could be done without making it bigger. Or making all of the adapters rotating like the US one for awkward wall sockets.