Too Many Problems I have had problems ever since installed, the latest being the super Joey doesn't seem to connect completely with the hopper. Can't get the dvr function to work on the hopper, every time we try to watch something it turns off. Joey's dvr seems to work, but favorites created on hopper don't show up on joey. I'm planning on calling when I get off work today, if this can't be fixed or if I continue to have problems I am going to have to drop service. If I get a charge for early termination I am going to put all recorded and written correspondence of my problems on Yelp and youTube. I payed Direct $140 to terminate and come over to Dish because you promised great service at a cheaper price. All I've been getting so far is cheaper quality of service.

Not installed yet😠 I have yet to have my Dish system installed. But when I talk to agent ther are from the Middle East Etc. and they never got order correct. I have tried to straighten it out and finally I think it is correct. I have made 5 calls to attempt to get my order and mostly the installation time and date correct. The local technician understood my frustration and gave me another phone number and it called an overseas again but this agent e-mailed me again an finally it was accurate. Why can't we use America agents to deal with?????

Internet is so slow I don't understand why they would offer you a free Netflix account when the internet can not handle streaming the movies or shows. If there is a faster internet option then they should tell you to stream movies you need to have this amount of internet speed. This would help you make the decision on what internet speed you should have.

Orientation of use was poor. Instructions for use poor. There is so much you offer, an orientation of the installer of 10-minutes didn't assist us at all. My wife is hearing impaired, closed captions will not come up on one of the tree TV sets we have. We're not please at all with the leave behind instructions.

Rainy start My TV has gone out 3 times, for various lengths, during my first 2 weeks as a Dish customer. 2 of those times were during heavy rainstorms. I hope service improves. I do fully enjoy the functionality the Hopper brings. Picture quality is as good as any other HD programming I've seen.