Orientation of use was poor. Instructions for use poor. There is so much you offer, an orientation of the installer of 10-minutes didn't assist us at all. My wife is hearing impaired, closed captions will not come up on one of the tree TV sets we have. We're not please at all with the leave behind instructions.

I like their quality and price very… I like their quality and price very much and make my experience very happy

Internet is so slow I don't understand why they would offer you a free Netflix account when the internet can not handle streaming the movies or shows. If there is a faster internet option then they should tell you to stream movies you need to have this amount of internet speed. This would help you make the decision on what internet speed you should have.

I'll start out by saying your prices … I'll start out by saying your prices are by far better than Spectrum. But.. I have far to many info commercial channels and when my tech came I learned I had to upgrade to a more expensive Hopper and Joey box to enjoy viewing different channels in separate rooms. This raised my bill from 54.99 to 77.99. Needless to say I wasn't to happy.

Aggressive and Incompetent The sales people were determined to close the deal even though the leasing office at my apt complex said a dish could not be used on my side of the building. I tried to cancel my contract the week before but they assured me the office was misinformed. The installer (who was very pleasant and punctual) was able to see at first glance that there were too many trees to install. I wasted most of my day, had to start over with a competent provider, and am still waiting for my refund! No reason to use this company!