Foxit Software, Inc

41841 Albrae Street, 94538, Fremont, United States
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1.95
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

0.00%

1

75.00%
About Foxit Software, Inc

Foxit is a leading software provider of fast, affordable and secure PDF solutions. Businesses and consumers increase productivity by using Foxit's cost effective products to securely work with PDF documents and forms. Foxit is the #1 pre-installed PDF software, shipped on one-third of all new Windows PCs, including those from HP®, Acer, and ASUS®. Foxit's Software Development Kits (SDKs) help developers reduce costs and improve time to market by easily integrating industry leading PDF technology into application workflows. This technology shares the same underlying technology that powers Google's open-source PDFium project. Winner of numerous awards, Foxit has over 525 million users and has sold to over 100,000 customers located in more than 200 countries. Since Foxit products are ISO 32000-1/PDF 1.7 standard compliant, they are compatible with your existing PDF documents and forms. Foxit's Mission Enabling people to create, collaborate, share, and use documents on any device. Foxit's Vision Foxit on every device. To learn more about Foxit : - Official Website: https://www.foxitsoftware.com - Facebook: https://www.facebook.com/foxitsoftware - Twitter: https://twitter.com/foxitsoftware

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ND
GB

The company is not trustworthy The company is not trustworthy. They sent us the trial key which expired and we did not move forward because of a bug in the software. They created some invoice and sent it to collection!! How can you create and send invoice to collection if you never gave the production key?

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Joe L.
GB

Solid products and responsive support Solid products and responsive support. We have been using CVIsion's PdfCompressor API for our PDF workflow for the last 6 years and haven't encountered any issues. I'm also very pleased that CVision supports previous versions of their products. Thanks CVISION..

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L P
GB

No customer support available No customer support available Our company with 20+ licenses is a Foxit Customer and we have neither received support through a phone line or the chat function. This is the worst value for money we have seen in years; would not recommend.

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RA
GB

Foxit support is effective via phone If online support fails, call their customer service number. It really is 24/7 and they really do call back. I was unable to update my Foxit subscription over a month - updating from the application did not work, and from the online auto-chat, it referred me to a download page that only listed trial versions. 1) It turns out "Trial" is also for software updates - their web management is SLOW on clarifying what that link provides. 2) The phone support sent me a direct link to update the software, which works. It may go up to 5 stars, when their web manager addresses the known issue.

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Andrew Mason
GB

While Phantom FOXIT PDF software is… While Phantom FOXIT PDF software is quite good, the company customer service is atrocious. I have tried emailing, using their direct connection service via their website and even tired posting on their FB page. Nothing it seems will stir them from their slumbers. So my dilemma here is while I would say the actual software does what it says on lid, do not expect any customer support – they really are hopeless. Even cutting them slack for COVID-19 they kept me waiting for over one month to reply, what is going on? Finally I got ‘something back’ but that just faded away too. If you want to connect with these people, it’s probably easier to call Elvis.

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