Hugely over priced, clunky, time consuming! AMS 360 is by far the worst agency management system, I have worked in. I've worked in it more than once over the years and barely anything has changed. The amount of duplicate entry required to properly maintain records is atrocious. The certificate system is glitchy and missing key functions integral to how we conduct business. AMS360 is hugely overpriced and just buys up its competitors instead of doing the necessary updates to get it out of the 90s. There are cheaper and fare better out there. Keep looking.

Lots of room for improvements Their mgmt system is easy to use. PL rater hasn't worked for 4 months for home and they keep wanting you to pay in full for their service. Emails to staff gets unanswered after multiple times. Like those have said, seems like they are happy and quick to take money but underservicing when it comes to tech support. They said they will open endless tickets which means nothing gets done for months while you pay.

Saves lots of time and keystrokes Saves lots of time and keystrokes, and gives me accurate quotes for all of my carriers. Only thing I'd like to see different is the ability to swap husband and wife as first named insured on property quotes like I can on auto.

Raj was very nice but my issue with… Raj was very nice but my issue with Adobe was not resolved. It would also be nice if times were scheduled so we know to block off that time to deal with computer issues

We have dealt with billing issues for… We have dealt with billing issues for months and you have us set up on 2 different accounts so we’re probably not getting your best deal then you delete our PL Rater account over a $27 bill that we called and took care of months ago!!! Your customer service flat out sucks!