Tannya Blackwood-Cluff
GBConsistent Problems They are our client mgt system. They make you have 2 seperate log-ons for QQCatalyst and Vertafore (training/help.) Tried 2 passwords, then clicked forgot password and the response was that I had to wait at least 15 to try again. What? I don't have time for that! Consistent problems with generating accurate and consistent Certificates of Insurance as well.
Chris Potter
GBSaves lots of time and keystrokes Saves lots of time and keystrokes, and gives me accurate quotes for all of my carriers. Only thing I'd like to see different is the ability to swap husband and wife as first named insured on property quotes like I can on auto.
Sunil Persaud
GBScam Scam. Their sales staff scam people. I have email threads of legitimate lies They made false promises on what the system can do. I agreed on one price and hVe email communication confirming discounts and then somehow I owe $700 when I wasn’t supposed to be billed for 90 days
Kristy Sandidge-Fargher
GBRead the fine print....if it's given to you. Best for carriers that use Ivan downloads. A lot of manual entry otherwise. Read your contract. You can only make changes to your contract ONCE A YEAR AND ONLY IF YOU GIVE 60 DAYS NOTICE. This was NOT in the the documents I signed. I wanted to cancel my contract for various reasons to include I'm a captive agent and the manual entry was too time-consuming, the reconciliation took hours and also because I'm closing that side of my business. Low and behold I discovered that you can only make changes ONCE A YEAR at your renewal and you have to request those changes no less than 60 days before that renewal. So now I am stuck paying for something I can't use for another 8 months. Who does this? I was verbally told I could cancel at any time. What that person did not say was that yes I can cancel at any time, but it won't actually cancel until renewal.
Sherri
GBI would like PL rater to be more…Accurate I would like PL rater to be more accurate I always must bridge through to every company for an accurate quote.