Awesome product - when it works Awesome product, especially for the price, but it's biggest fault is that it constantly crashes or 'hangs' meaning that creating a simple document takes 5 x as long as you wanted to spend. This loss of time is a huge factor and cost in terms of deliverability. Despite reporting it multiple times, Lucidpress have said it's not on their priority list to fix.

Started a new trial but cancelled… Started a new trial but cancelled within the trial period and still charged a$120 subscription fee! Not to mention the only document I made would not load, so this account was pointless! Awful.

This a scam business This a scam business. They take money without authorisation and do not respond to emails. Even cancelling your account doesn't stop them. Have handed the matter over to my bank's fraud unit.

Bogus Billing - Costly Software I tried Lucid Press in order to publish on multiple platforms. During the trial period I discovered that it was not robust enough to rival Adobe InDesign. I cancelled my trial but I was billed anyway. Lucid Press billed me $390 for a year of software. There was never an invoice or receipt sent to me. I did not locate the billing error until a much later date -- while preparing taxes. Lucid Press was unhelpful and refused to refund the error. I had not touched the software since before the trial period ended. All said, this was a $400 bogus charge and has left me with a negative opinion of the company. * Update: I was offered a partial credit in lieu of a refund for this billing error. I determined during the trial period that this program is not suitable for my needs. A partial credit is not an acceptable solution to this $390 bill.

Their customer service is Awful!!! Their customer service is Awful!!! I emailed them about subscription cancellation a year ago, but apparently they didn’t cancel my subscription because I just got charged for another annual fee. I highly discourage anyone thinking about signing up for this subscription! They only handle things over emails according to their phone recordings.