Dear Sirs, Dear Sirs, i took out a membership with Lucid press last year. This year you took the membership from my bank account without any bill, invoice etc. I would appreciate it if you would refund me my membership money for this year and cancel my membership.

Scam - sneakily charge account and grey out cancel account details Appalling - tried to cancel on numerous occasions and for the ‘cancel account’ button to be anywhere in sight. I go into card details and they’re not there (I deleted them last year after their automatic payment system took money from my account without any warning). I assume they are still deleted. I even followed it up with an email saying you are not authorised to take funds again. Now they’ve took £153 from my account. I call this theft. Software crashes every two mins and you cannot take your work with you in an editable manner so not worth using. Not user friendly. It’s a money making scam

This a scam business This a scam business. They take money without authorisation and do not respond to emails. Even cancelling your account doesn't stop them. Have handed the matter over to my bank's fraud unit.

No notice or communication, just credit card charges The company doesn't send a notice letting you know your renewal will be happening and your credit card will be charged $120 or a receipt once it happens. The only way to realize a program you haven't used in quite some time has charged you more money is by looking at your credit card bill. Plus, when you do get on the website to cancel, you find out you don't get a prorated refund of the rest of the funds. Educators (and anyone else) switch to Canva, it's free and user friendly.

This software needs work This software needs work. Changing the language is a pain, spell-checking hardly ever works, and the website is poorly made. It sometimes takes at least ten clicks to select a textbox, and text often disappears randomly. Very difficult to add images. I do not recommend this software.