Crashes before opening anything Can't even begin designing anything. The tab crashes every single time I try to use it. Whether it's because it's loading in too many assets or some other reason I'm not sure; but, it's hard to try out your product if it crashes every 15 seconds before you can open up a blank document.

Their customer service is Awful!!! Their customer service is Awful!!! I emailed them about subscription cancellation a year ago, but apparently they didn’t cancel my subscription because I just got charged for another annual fee. I highly discourage anyone thinking about signing up for this subscription! They only handle things over emails according to their phone recordings.

Bogus Billing - Costly Software I tried Lucid Press in order to publish on multiple platforms. During the trial period I discovered that it was not robust enough to rival Adobe InDesign. I cancelled my trial but I was billed anyway. Lucid Press billed me $390 for a year of software. There was never an invoice or receipt sent to me. I did not locate the billing error until a much later date -- while preparing taxes. Lucid Press was unhelpful and refused to refund the error. I had not touched the software since before the trial period ended. All said, this was a $400 bogus charge and has left me with a negative opinion of the company. * Update: I was offered a partial credit in lieu of a refund for this billing error. I determined during the trial period that this program is not suitable for my needs. A partial credit is not an acceptable solution to this $390 bill.

Started a new trial but cancelled… Started a new trial but cancelled within the trial period and still charged a$120 subscription fee! Not to mention the only document I made would not load, so this account was pointless! Awful.

This software needs work This software needs work. Changing the language is a pain, spell-checking hardly ever works, and the website is poorly made. It sometimes takes at least ten clicks to select a textbox, and text often disappears randomly. Very difficult to add images. I do not recommend this software.