These guys are pretty good! After pricing out repair/replacement costs for my son's newer laptop, I decided to stop being lazy and do it myself. These guys had the best price on the brand new mobo I needed while many other sellers were asking MORE for a "refurbished" (I'm not sure how one goes about refurbishing a mobo) motherboard. The shipping was free, fast and SECURELY packaged...I won't hesitate to use these guys again. Thanks a million!

Excellent customer service and quick shipping! They had the part no one else had, and for half of the price I had seen it for prior, ordered and it was shipped out the next day and here within a week! Unfortunately the part was incorrect, and I needed to create an RMA request; This too was handled quickly and with the greatest customer focused care from their side. Would order from this company again and even felt compelled to write this review

Great Seller! As a computer parts reseller, I know it is important to get quality products that will not end up being DOA. I have been working with Impact for many years, and I've never had to send something back; they only sell originals, and great quality, and great prices. When they do sell generics, they say it. Ralph is our sales rep, he always makes sure that our orders are taken good care of, and since we live in the area, we get the perk of having next-day shipping for the price of ground! Plus, it's always nice to get a free mousepad in the box from time to time :)

Great Company for us through the years We've used Impact Computers as our primary resource for Dell parts once machines are out of warranty for years. Their prices aren't always the lowest, but they're quick to find the correct parts, quick to ship, and easy to work with. Today marks the 31st day of working with Dell to replace two cards under warranty (a video card and raid controller). Dell couldn't get the parts so eventually offered us a replacement machine, which was not a match when it showed up, a non-starter for our customer. Dell still isn't able to tell me how long it will be to get the parts so I contacted ImpactComp. 15-minutes or so later (mostly me finding the right printed numbers on the boards) and Jose had me setup to have the parts in 3-days. Go ImpactComputers and go Jose!

Horrible customer service Horrible customer service. Rude and condescending. Ralph is the worst of the worst. Stay away