Worst order experience I had so far. Worst order experience I had so far. Advertised: delivery mid december 2021 Then suddenly End December a few days after buying. On 24th dec update: 3 weeks until fulfilled So far it hasnt even been shipped at all… Best part in the update they say new orders will be shipped mid-january. Its the 8th today and my order from early december is not even shipped… 10th jan. Still no product and no new update nothing

I read a lot of great things about this… I read a lot of great things about this product online and through YouTube. It looks great, feels good but you cant use the dock like you can on other devices. I ordered the stand alone grip for my switch oled to see if i liked it and decided to order the case later but wait…you evidently cant do that…So in order for me to get the case i have to order the elite bundle and send my current grip back which i would have to pay for the shipping for the return and for the new product. I even asked if they could send me the rest of the pack and id pay the difference and shipping and was told no. This is not what I would call good business practice but its not my company. I like to buy American but I wont be buying from this company again

Well this time I tried to give them the… Well this time I tried to give them the benefit of the doubt. The same practices you read about all over Trustpilot in full effect here. This would be the fourth product I’ve ordered from them and the third time a crazy delay in shipping occurred. I guess it’s my fault for continuing to purchase from them. The original ad for the Zengrip Ronin stated shipments would be going out in October. It is now mid-December and they still haven’t delivered. This wouldn’t be as big of a deal if it were a one-off, but when it’s happened with 3/4 of the products I’ve ordered, that translates into a 75% FAILURE rate. Maybe the problem is I’ve ordered that much from them in the first place. There’s even a banner running on nearly every page of the site proclaiming 2-day shipping. Do not hold them to that, they will disappoint. Since confronting them on their Discord server, the one-star negative review of the product on their site was deleted, taking the rating from 3.7 up to 4.2 Meanwhile, my planned one-star review for some strange reason won’t post to the site. I wonder why… Last time I confronted them about this, they canceled my order without my request so I won’t be surprised if this happens again. My recommendation: Never pre-order. That is, if you decide to keep ordering at all. Update: We are now heading into January and my order hasn't even shipped. Meanwhile, support says they are sold out. You read that correctly. My pre-order that I put in for 5 months ago and still haven't received is sold out.

Love my new ZenGrip Pro for my OLED… Love my new ZenGrip Pro for my OLED Switch. I know that there have been delays with shipping timelines, but just about every business on earth is facing the same struggles due to supply chain problems. Half the stuff I order on Amazon arrives late these days too. Anyway, can't thank Satisfye enough for making such a killer grip for my Switch. Love the comfortable feel and the solid fit.

Dishonest pricing and shipping Dishonest pricing and shipping. On their website there are multiple items listed at decent prices. After adding to the cart the price jumps 20$. One item lists up to 50% off but after applying the code it was 5%. I’ve raised these concerns to the company but still no change. Secondly I ordered a case in early December with expected delivery well before Christmas. As the time grew closer no updates were give. To this point 1/4/23 I have had to reach out for updates 5 different times and they would only answer the questions they wanted without persistent follow up. I asked for a discount which was denied. I ended up canceling my order as they still don’t know when I will get it.