Pre ordered a oled grip no ship for months Bad customer service Pre ordered a oled grip. They took my money no problem but did not ship. I contacted them a couple times over 3 months and they kept giving me the run around and excuses that seem to be normal business for them. Finally got refund.

Similar experience to other reviews Similar experience to other reviews. Purchases product over 2 weeks ago. Website had no mention of backorder or that this was a pre-order. They claim all products ship within 24 hours. When I asked for an update they say they're "working hard at getting me my product." Terrible experience so far.

Friendly customer service, just be patient. Long story short; I ordered the slim bundle which costs 50$, on top of that I paid 13$ in shipping costs. Pretty normal stuff. But customs got a hold of my product and they wanted me to pay 43$ on top of everything. I ofcourse denied and contacted the Satisfye customer support. They were so kind that they wanted to pay half the custom fee for this one time (20$), but sadly because I denied the product the local postoffice returned the product to the sender which is standard procedure. I asked them a refund and I did get it. Only my shippingcosts did not get refunded but that's normal in this scenario. In the beginning I had a bad feeling about it but they were kind, friendly and helped me out within less than a week. This is actually average to fast. As customers we get spoiled and need to remind ourselves sometimes that the standards that the huge companies offer us are not realistic, especially for the smaller to normal sized companies.

Horrendous company Horrendous company. I placed an order for their product on Oct 9th with the promise the product would ship in November. Here we are January 3rd and STILL nothing but broken promises, perpetual lies, and continued excuses for delays. I completely understand we are in the midst of a global pandemic, but at this point there is no excuse for them having Zero customer communication and support to address/ correct this issue.

Worst order experience I had so far. Worst order experience I had so far. Advertised: delivery mid december 2021 Then suddenly End December a few days after buying. On 24th dec update: 3 weeks until fulfilled So far it hasnt even been shipped at all… Best part in the update they say new orders will be shipped mid-january. Its the 8th today and my order from early december is not even shipped… 10th jan. Still no product and no new update nothing