Typeform is dodgy and unethical Typeform renewed our annual contract with no advance notice and increased the price by nearly 50%. If you try to cancel, they do not give you a refund and only say that the new plan is effective a year later. When you try to contact customer service, even if you have a plan that has a live chat, you only "speak" to a bot. If you try to contact them further, the "Leave a message" feature doesn't work. These practices are unethical and possibly illegal. They used to be an interesting and reliable company. Now they are dodgy.

Something so simple as Lead measuring… Something so simple as Lead measuring with Google Tag Manager is only available in the most expensive plan. This seems like a greedy business that just milks their customers

Absolutely not usable! This platform is absolutely unusable! I have spent multiple hours creating surveys, only to have them disappear without warning. Suddenly it stops saving and all the work is lost. They don't cache your work properly, they don't offer you the possibility to export and copy past also does not work. This a basic features! For the crazy amount of money you pay it misses about everything you need. It's a trap stay away.

Timed out, lost all my review input Form flowed well and got to the end OK. Went to take the supporting photo requested, then found all the information had disappeared and I was back to square one. Not happy, as it was quite a detailed review. Maybe being 'timed out' happens across other review sites too, but I've not noticed this before.

My plan disappeared I purchased a yearly plan with typeform only to find that 3 months later my account has its plan stopped?! I tried getting in touch with their support twice, attaching the invoice I received from them when subscribing. They didn't even bother to answer.