Typeform is dodgy and unethical Typeform renewed our annual contract with no advance notice and increased the price by nearly 50%. If you try to cancel, they do not give you a refund and only say that the new plan is effective a year later. When you try to contact customer service, even if you have a plan that has a live chat, you only "speak" to a bot. If you try to contact them further, the "Leave a message" feature doesn't work. These practices are unethical and possibly illegal. They used to be an interesting and reliable company. Now they are dodgy.

Ridiculous pricing Made a poll on short notice. It accepted 10 responses and then locked out. Was in a mad rush organising an event so paid for an upgrade to get more responses to the next plan level without reading the cost. 500 Euros. Unreal pricing, dodgy business practice. Never using again and advise everyone to stay away.

Plan renewed with no warning despite canceling Our annual plan was renewed with absolutely no warning, despite having canceled it previously. I'm sympathetic to the fact that my cancelation may not have gone through, but there is no contact info anywhere to ask for a refund. Absolutely cannot afford this service and am not planning to use it. Help!

great customer support and professional quizzes I used type form to create a few quizzes for a work conference and they looked really professional and worked really well. Monica in the billing/ Customer service team is great and worked really fast to fix a tech issue i had.

Hi. At last Angela emailed me. It was an issue with the email address which I register the fist time.I paid a month suscription for the… I paid a month suscription for the first time.. I preside an Association Board here in Puerto Rico. We create a questionarie to measure answers from our members .Everything was fine until I forgot to wrote the password, so last Friday I've been trying to reset the password. I haven't received one email from Typeform, wrote to an email , no answer. WRote on Twitter even on Facebook, NADA! I need someone from TYPEFORM to help me with this issue.