Good enough tool but to get what I'd consider 'standard' features, you need to pay more. Good enough tool, but the basic subscription - which isn't cheap - excludes what I'd consider a lot of standard functionality (timing of popups/adding links to buttons etc). I'll probably use it for what I need this month then cancel. There are cheaper tools out there that will allow you to do more for less.

My plan disappeared I purchased a yearly plan with typeform only to find that 3 months later my account has its plan stopped?! I tried getting in touch with their support twice, attaching the invoice I received from them when subscribing. They didn't even bother to answer.

Watch out for the submission limit Watch out for the submission limit! It blocked access to the form after '10 free answers.' I wasn't aware of this until I received the email notifying me that it was too late because I reached the limit in 5 minutes, and I have to upgrade my plan if I wish to continue. I would need to purchase a plan that costs $700 or more to obtain a maximum of 400 responses, considering my case involves a survey that occurs only once a year. I wish it would AT LEAST alert me while building the form that only 10 answers would be allowed. When you send hundreds of emails and then everyone asks you why it's closed or simply never responds because of this, you lose credibility, answers, time, and money.

unauthorized auto-renewed They unauthorized auto-renewed . No way to contact them directly. DO NOT deal with this company as once they get your card they'll just keep billing and you can't get them to stop. Update - they responded but there is still no direct email contact and their response was unclear and continues to support their deceptive autorenew process - do not deal with these people.

Plan renewed with no warning despite canceling Our annual plan was renewed with absolutely no warning, despite having canceled it previously. I'm sympathetic to the fact that my cancelation may not have gone through, but there is no contact info anywhere to ask for a refund. Absolutely cannot afford this service and am not planning to use it. Help!