No scanning driver solution for MacOS10.14 and MB2442 I have a printer/scanner, which is deemed compatible with MacOS Mojave. The scanner worked fine with MacOS Sierra, unfortunately when I had to upgrade to Mojave, it is no longer working. The Support team had me fill out an entire questionnaire I added some screenshots and described the issue and as feedback/solution I received an e-mail saying well if you have further questions you can also call our technical support. Man I will not buy another Lexmark printer anytime soon! This is really poor.

Happy with Printer, very poor support. I am actually quite happy with the actual performance with the Printer, but had an issue with supplies. The Support confirmed they would send new Toner free of charge. They have my physical address, my mobile number and there are people available to receive a parcel all day. Guess what? No calls, no messages, no email, no note in my mailbox saying they tried to deliver. Apparently the supplies were returned because we were unavailable. And today I received this: Valued Lexmark Customer, Your Case, CAS-1946514-XXXXXX, has been marked "Resolved" as of this email. Guess what? I don't feel valued at all. Xerox next stop!

Lexmark's helpdesk is AWFUL… Lexmark's helpdesk is the worst I've ever dealt with. They avoid taking calls by faking dead air, 100% verifiably. They take forever to accept call transfers of clients, when their job is to accept transfers as quickly as possible. They're argumentative when you try to make them accountable for a client waiting 7 minutes to be transferred to them. Just awful....AWFUL service.

Useless guarantee. Useless app. Useless printer Their ‘guarantee’ is a return to base one. Ie you have to pay for a 10kg machine to be posted to them. With it being insured it probably costs half the printers value instead. Not worth the paper it’s written on. As for the printer. I’ve had issues since day 1. Constantly losing connection in a network. Conflicting drivers with windows. The Wi-Fi printing app is useless. Stick with brother

Totally agree on Alicia's Weston… Totally agree on Alicia's Weston review. Lexmark worst customer services I have experienced too. I opened three service tickets on same issue . Still no answer more for than a month. They just auto acknowledgement "We are working to assist you as soon as possible". It was last time i bought something with Lexmark logo.