Laughable recycling program What a palaver just to return some cartridges. First you have to create an account. I ordered two boxes - why they can't have a simple return label I do not know. You can only put 5 cartridges in a box. The box has now arrived. It is huge and wrapped in plastic and with plastic tape. It is a joke - where for goodness sake is the saving on resources. Lexmark you should be ashamed of yourselves.

Bought a new C3326dw and had printing… Bought a new C3326dw and had printing problems right out of the box! Contacted support and though I was being taken care of quickly and efficiently, but haven't received everything I was told I would get to fix the situation and no response back from the support agent. Support ticket # 1-348264657971 Am now packing it up to return the printer and buy something else....Not Lexmark!!

Lexmark is a joke of a company Lexmark is a joke of a company. We bought a printer brand new from them, they have sent a technician out 6 times to replace parts on it. Today, the printer stopped working AGAIN. They are sending yet ANOTHER technician out to fix it. They refuse to refund or replace a faulty product. I will never buy from a company that refuses to back their product and is so greedy to leave customers with defective workmanship. From a small business owner to a big business owner, BACK YOUR PRODUCTS. You have lost our business for any future purchases.

Don’t even bother with this company Don’t even bother with this company! Specifically, the OnePrint subscription. I subscribed, have made payments for two months running now. I have not once received any toners for my printer. The option to cancel the subscription is not available on my account and the customer support is practically non-existent. They say they will contact you back, but never do. When chasing up, they also mention they need to chase up with a third-party service every time, where this is only available through email. They simply have one job. Which is to provide great quality printers and ink. Unfortunately, these simple requirements can’t even be achieved successfully, after two months of this utter headache, we will be looking for an alternative print provider. This simply isn’t acceptable and I will not be continuing with both the printer and toner subscriptions. After all, I have not broken any terms or conditions here. Lexmark on the other hand… you have!

Totally agree on Alicia's Weston… Totally agree on Alicia's Weston review. Lexmark worst customer services I have experienced too. I opened three service tickets on same issue . Still no answer more for than a month. They just auto acknowledgement "We are working to assist you as soon as possible". It was last time i bought something with Lexmark logo.