TOTAL RIP OFF AND BAD QUALITY Bought the MB2442 multi purpose scanner printer, Setting it up was a nightmare, could not use the driver , had to make to with a generic driver, pathetic!. Then riddled with errors, all non existent, like paper not loaded when its full, the try guide will not recognize A4 if it is out of alignment by 0.5mm yet there is 4mm of slack, all in all its a poorly designed lump of junk, just dont expect this rubbish from Lexmark. Then there is the TONER RIP OFF, imaging unit failed after 8432 pages, even though they state 60000, so still on its first toner unit and the imager has to be replaced, cost of imager and toner cartridge almost the same as the printer, never buying Lexmark again

Don’t even bother with this company Don’t even bother with this company! Specifically, the OnePrint subscription. I subscribed, have made payments for two months running now. I have not once received any toners for my printer. The option to cancel the subscription is not available on my account and the customer support is practically non-existent. They say they will contact you back, but never do. When chasing up, they also mention they need to chase up with a third-party service every time, where this is only available through email. They simply have one job. Which is to provide great quality printers and ink. Unfortunately, these simple requirements can’t even be achieved successfully, after two months of this utter headache, we will be looking for an alternative print provider. This simply isn’t acceptable and I will not be continuing with both the printer and toner subscriptions. After all, I have not broken any terms or conditions here. Lexmark on the other hand… you have!

Software and setup infuriating. The software and setup are for the occasional user a complete nightmare. e.g. SMTP not setup. I don't want a message as regular and annoying as the stupid paperclip was, and I don't want to read 20 websites and drill through the setup to find a 'disable' checkbox that should never have been enabled. Printer great. Software (as usual) a mess.

Lexmark printer = poor. Customer services = Good. Our colour laser multi-function printer started having issues after 18 months of light use. We contacted Lexmark and even though it was out of warranty, they did send out a component for us to fit. We think that the Lexmark printer was probably of poor quality at the manufacture stage and for that we can only give ONE STAR! But, for their customer service, we will give them 5 Stars!

Useless guarantee. Useless app. Useless printer Their ‘guarantee’ is a return to base one. Ie you have to pay for a 10kg machine to be posted to them. With it being insured it probably costs half the printers value instead. Not worth the paper it’s written on. As for the printer. I’ve had issues since day 1. Constantly losing connection in a network. Conflicting drivers with windows. The Wi-Fi printing app is useless. Stick with brother