Lousy customer service I called with a problem on my printer,after a load of questions and printing test pages I was asked send them in by e-mail. This I did. I inquired with the case number a few days later and they said for me send in the information they asked for. I told them I did this the day it requested. I then sent another email inquiring. So far have not had any response. NOTE The email for all this correspondence is the same. How can they get some emails and not the others????

I purchased a Lexmark printer for my… I purchased a Lexmark printer for my company and it broke down after about 4 months of use. They sent a repair tech out and said it needed a part. Came back a few weeks later installed part says it needs another part? This has been going on now for over 3 months changing all these different parts and its still not fixed. This is a 500 dollar printer they have spent more than that on it. 8 or 9 trips and numerous parts this has been the worse service experience i have ever had. Do not buy lexmark

Had a fantastic experience with Lexmark… Had a fantastic experience with Lexmark support today. I've got an old printer that has developed a fault and they have agreed to replace a part, as the number of lifetime prints was below the expectation for the life of the part. Very pleased with the way they dealt with the issue.

TOTAL RIP OFF AND BAD QUALITY Bought the MB2442 multi purpose scanner printer, Setting it up was a nightmare, could not use the driver , had to make to with a generic driver, pathetic!. Then riddled with errors, all non existent, like paper not loaded when its full, the try guide will not recognize A4 if it is out of alignment by 0.5mm yet there is 4mm of slack, all in all its a poorly designed lump of junk, just dont expect this rubbish from Lexmark. Then there is the TONER RIP OFF, imaging unit failed after 8432 pages, even though they state 60000, so still on its first toner unit and the imager has to be replaced, cost of imager and toner cartridge almost the same as the printer, never buying Lexmark again

Useless guarantee. Useless app. Useless printer Their ‘guarantee’ is a return to base one. Ie you have to pay for a 10kg machine to be posted to them. With it being insured it probably costs half the printers value instead. Not worth the paper it’s written on. As for the printer. I’ve had issues since day 1. Constantly losing connection in a network. Conflicting drivers with windows. The Wi-Fi printing app is useless. Stick with brother