GetSafe Medical Alert (USA)

1140 Galaxy Way Ste 150, 94520, Concord, CA, United States
image
4.70
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

0.00%

1

5.00%
About GetSafe Medical Alert (USA)

Startup Mentality. Non-Startup Experience. GetSafe was started by a group of home security industry veterans that wanted to provide an easy way for customers to protect themselves, their homes, their families, and their belongings. We provide quality and reliable 24/7 medical alert services in the U.S.

Tags
Contact Info

You need to Login first to submit your review.

image
J. Anderson
GB

Great first experience with GetSafe. I just purchased GetSafe. I worked with Courtney Evans on the phone when I first called and she was truly the greatest. She was so patient with me while I was dealing with multiple calls after my home was broken into last week. We were on the phone an hour. It was a stressful time, but Evans took her time explaining all the components of the system while also offering to check on me the next day. Whenever you buy any product, the first indication a company gives you about their service is with how their representatives handle the sale; Evans passed that with flying colors. Maybe I'll become a spokesperson for the company and we'll replicate out call for a commercial. Thanks Courtney. Ms. Anderson.

image
James Stankowski
GB

Great company I am not the most techie of people and the customer service has been stellar. And, today I accidentally tripped the camera's motion sensor while armed, and the siren and lights were impressive. Can't recommend highly enough.

image
Kathryn Ng
GB

Perfect security system for my single family house My husband and I have a small 2 bedroom 1 bathroom house in the city and the Getsafe Starter Kit was the perfect fit. We also purchased an additional door sensor for the door entrance of our backyard. Everything took about 10mins to install. The app works well and also connected to our Nest Thermostat. Great overall experience.

image
Jerry Tripp
GB

Excellent customer service Excellent customer service. Ammad took a lot of time as I installed my system. Went through each step and took extra time to tell me about additional components I didn't know about. I signed up for two flood control devices, two windows shatter detectors and a couple of key fobs... NICE EXPERIENCE!

image
John Richardson
GB

Love my system - Second install in vacation home This is the second GetSafe system I have recently installed. For the person that never reads instructions (until he gets into trouble), this time went really super smooth. Once the Hub and the App are installed, all one needs to is to install batteries into the other "starter kit components" (siren, door sensor, and motion detector), and place these where desired. Motion sensor and siren should indicate "tampering" but this is normal when moving an armed sensor around. Yes - you do need to call the "Monitoring service" before doing this to let them know you are installing and testing. Once the sensors in the starter kit are installed, then use the App to install any additional sensors/devices you may have purchased and configure the system to your needs. There are lots of configuration options (time delays, different arm sequences, etc.) to personalize your system. One that will typically get you is the motion detector...I reset mine to arm only in the "Away" mode. It comes default armed for all secure modes (Away, Day, and Night). Again, it is real easy to set up, the monitoring service is really quick to call, and easy to configure for personal preferences. .

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow