I purchased the Get Safe unit with GPS… I purchased the Get Safe unit with GPS monitoring as well back in December for my mother. Set up and tested. Called to let them know it wouldn't pick up her voice. They would turn up sensitivity and call back. Never happened. This cycle went on several times. My mother fell. The customer service is AWFUL. They will not refund my money for the unit which has never worked appropriately despite numerous phone calls to the company and NEVER any call backs. DO NOT BUY THIS PRODUCT.

Customer Service like no other. I placed my order today and with other reviews I have read I have no doubt this system will work the way its suppose to. I give my props to Ana (Customer Service Rep). Every question I had was dealt with a quick and informative response. She was very kind and professional. If others on her team serve customers like in my experience than I choose a great system and have no worries about them monitoring my home. :)

Easy to install & easy to use! I purchased the GetSafe system for our new (older) home. The products all look great - much nicer appearance than my previous SimpliSafe system. The installation was very easy and it was also easy to add additional products to the basic system (I added a couple of motion sensors and a smoke alarm). Overall, GetSafe was easier to install than my SimpliSafe system and the GetSafe app works great!

After a month long search I finally… After a month long search I finally narrowed my decision to trust Get Safe and I am SO glad I did! Their customer service is truly fantastic and their representatives must really enjoy their jobs! Within seconds of our alarm sounding, my phone rings. Luckily I have never had a real alarm happen. If you’re looking for a great alarm system stop searching!

Great home security solution As soon as I received the GetSafe kit in the mail, I was impressed with the super cool and thoughtful packaging. It's designed like a mini briefcase and immediately orients you about the kit as you open it. Gear setup was pretty easy and the GetSafe app that controls everything is really very good. I'd recommend this product to anyone who wants an affordable do-it-yourself solution with no contract requirements. Simple awesome!