If I could use any other provider I would. In order to access my account online to view or pay my bill, they want me to use a Breezeline Email address that I have no use for otherwise. I called to complain and wound up going back to paper billing that costs me an extra $2/month. the person I spoke to at Breezeline was competent, but unhelpfull. If I could use any other provider with the same speeds in my area I would. Dumb policy

Terrible Customer Service Waits I was stuck with them after Atlantic Broadband got bought by them. As soon as they did, they closed all retail locations and have made everything via phone. The problem is that anytime you need to do anything, its 1-2 hour of wait time on hold. I think they're hoping people just give up on. trying to cancel after they jack up the prices. Never again.

I have continuously had issues in the… I have continuously had issues in the past year and a half with my internet I have called breezeline Many times and have had many techs come to look for the issues. One tech a few weeks ago told me they know what the issue is ans have supposedly been waiting for parts to fix the issue. Fast forward to now still having issues and they will not even credit my account anything even though they know there's an issue and I worm from home. I now have so many attendance points I'm at risk of being fired BECAUSE OF THEIR INTERNET SERVICE

Where do I begin? Let's start with that unbelievably grating automated attendant with the pretend tone "I'm sorry I didn't get that". I'm not a violent fellow but become so when navigating their infuriating phone system. So they jacked my bill by almost 100% in two years cause they can - or thought they could until I gave them the one finger salute. Went to Starlink with better speed and less money - am rather tickled with it. 6 months from now municipal is coming online. They are deservedly screwed.

I can't get online to see my bill their… I can't get online to see my bill their operators speak with a twang I am hard of hearing I can't hear everything they say their chat is a big joke their automated system is a joke