I have continuously had issues in the… I have continuously had issues in the past year and a half with my internet I have called breezeline Many times and have had many techs come to look for the issues. One tech a few weeks ago told me they know what the issue is ans have supposedly been waiting for parts to fix the issue. Fast forward to now still having issues and they will not even credit my account anything even though they know there's an issue and I worm from home. I now have so many attendance points I'm at risk of being fired BECAUSE OF THEIR INTERNET SERVICE

First let me start off I have been… First let me start off I have been without internet all day after a customer service representative said there was a outage in my area and would be back on at 4:30 that was a lie ! Still out of service the earliest they can come out is over a week from now like huh?? I am paying for a service I can not use do your research on internet service to save yourself some stress

Where do I begin? Let's start with that unbelievably grating automated attendant with the pretend tone "I'm sorry I didn't get that". I'm not a violent fellow but become so when navigating their infuriating phone system. So they jacked my bill by almost 100% in two years cause they can - or thought they could until I gave them the one finger salute. Went to Starlink with better speed and less money - am rather tickled with it. 6 months from now municipal is coming online. They are deservedly screwed.

Terrible product and worse service The good service we experienced with WOW ended when Breezeway took over. Initial cable TV problems were temporarily resolved. We are now experiencing frequent internet and phone outages and cable service that is not much better than broadcast television. Net problems continue after new modem installed. Tech said problem id due to old equipment that worked before Breezeline and we might be able to fix the problem if we pay for upgrades - is it wrong to expect reliable service when we are paying over $2,ooo per year?

Don't respect long term customers I have been with the former and current company (Breezline) for about 10 years. My promotion expired and loyalty rate offer was 80% more than what the promotional rate was. End result, I cancelled my service with a backup plan as I don't want Breezline to have my hard-earned money at present time. The wait time was excessively long for a weekday call at mid-morning. I attempted to down grade from 500 to 200 mbs and the rate was more than the 500. I always have an exit strategy and canceled and signed up with another vendor.