Genuine interest in solving my problem Genuine interest in solving my problem. Very respectful of the fact that my tech knowledge is very limited. Prompt responses and a pleasant and friendly manner.

Almost instant technical support I had a question about administrator access to scheduled posts - what I thought was quite a "niche" question. Not only did I get a response back in under an hour, but Carla had completely understood the issue and had a possible solution (which may not work within my institution's padlet environment, but I appreciated the thought). So: if you're cynical about getting an answer from an online form, doubt no longer - or at least, not when you're using padlet.

the support from Padlet team is…Love the after sales support from Padlet!! the support from Padlet team is excellent. thanks to the help of your colleagues who responded to my email for subscription and billing queries. they both helped and responded promptly and completed my requests for preparing our subscription migration from old ones to new ones. and I found it is easy to get the contacts as well as after sales support team to respond for customer care, which is the most important thing for customers I personally believe. Love how nice to work with your team!!

Great customer service! The response was prompt and the customer service was friendly and efficient. Great company!

Very responsive to any problem that… Very responsive to any problem that comes up. Very attentive to any situation. it is a very nice program. We have used it as an information board since the Covid 19 pandemic and are very pleased in how easy it to use. Thank you for such a nice program!