Prompt, effective, great! Prompt, polite, and effective. The issue, which was my fault, was fixed within 3 hours of my submitting a request. I loved Padlet before, and now I love it more. :)

Almost instant technical support I had a question about administrator access to scheduled posts - what I thought was quite a "niche" question. Not only did I get a response back in under an hour, but Carla had completely understood the issue and had a possible solution (which may not work within my institution's padlet environment, but I appreciated the thought). So: if you're cynical about getting an answer from an online form, doubt no longer - or at least, not when you're using padlet.

I reported a problem and Pete solved it… I reported a problem and Pete solved it within minutes. Very helpful, as my students now benefit from the swift response.

Problem with a Padlet function I had a problem with a Padlet function on my smartphone. I contacted the assistance many times, because it seemed I couldn't solve the problem. The assistance was always very kind and after 6-7 messages and useful advice I could sort everything out!

Communication bringing ideas together is a great idea. It would be great if i can follow up the names of who visited or liked the posts.