Almost instant technical support I had a question about administrator access to scheduled posts - what I thought was quite a "niche" question. Not only did I get a response back in under an hour, but Carla had completely understood the issue and had a possible solution (which may not work within my institution's padlet environment, but I appreciated the thought). So: if you're cynical about getting an answer from an online form, doubt no longer - or at least, not when you're using padlet.

Super nice Costumer Help, Very helpful service. My experience has been great other than Recently When all of my posts got deleted! I really thing It would be VERY helpful to have an undo button for this action but customer help was super helpful and great!

Problem with a Padlet function I had a problem with a Padlet function on my smartphone. I contacted the assistance many times, because it seemed I couldn't solve the problem. The assistance was always very kind and after 6-7 messages and useful advice I could sort everything out!

Prompt, effective, great! Prompt, polite, and effective. The issue, which was my fault, was fixed within 3 hours of my submitting a request. I loved Padlet before, and now I love it more. :)

a useful and well designed app This is such a useful and well designed app with many, many uses. I’ve used it to design and plan a tour to a foreign country and to design a foreign language course. It’s easily adaptable and edited. Customer support is fantastic: Fast and helpful.