customer
GBThe staff person at IDShield was very… The staff person at IDShield was very helpful and answered all my questions. I was very satisfied.
Linda Catalano
GBMy Licensed Investigator Tommy was… My Licensed Investigator Tommy was amazing. He took the time to really listen & then helped me. His patience & professional manner were refreshing. Today hard to find.
Dan
GBResponsive to my call and forwarded me… Responsive to my call and forwarded me to appropriate department for assistance. Staff has always been professional, polite, and courteous.
M. Hervieux
GBThis company has good customer support This company has good customer support. Very helpful. They recently greatly improved their design and made it much better than before. Easier to use, more direct and modern. I like that they out did all of the other identity protection companies by backing up your information not the normal amount of just 1 million $$$ But 3 million $$$$. The most of any such company. I would prefer their hours to be 24/7 instead of 7 am Central Time to 7pm central time. Except for emergency’s I believe after hours. The price I feel could be lower than what they ask now. But overall I am pleased with ID Shield. Soon as I open up my app I get my current Credit score for the month. And it monitored just about anything you want to put down and checks it daily and will send you a alert is they find anything relating to that eg. Saving account etc. License you name it is breached or trying to use your accounts!!!!
Sue Ellbogen
GBMy data for monitoring was wiped out… My data for monitoring was wiped out when ID shield went to a new portal. I had no notice to go in and reenter the data. For a monitoring company, I was shocked at this omission.