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Rentcars

http://rentcars.com

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4.40

Based on 20 Reviews

70.00%

20.00%

0.00%

10.00%

About Rentcars

Dear Valued Customer, The Coronavirus Pandemic (Covid-19) has transformed how companies care for their customers to keep providing the best experience possible, even facing such adverse times. Our first concern was to guarantee that all of our staff were safe and sound, and, within only a matter of days, our operation has gone to 100% working from home. Due to this new reality, we are daily adapting ourselves so that our customers feel the minimum possible effect that such changes might incur. We know that a lot of road trips were suddenly interrupted or postponed and that caused an increase in all of our customer support channels, leading to unwanted waiting time, but rest assured, we will tend to all of our inquiries and continue to provide our customers with our already known fast and reliable support. Rentcars is supportive of possible changes in your plans: We hope that, when everything is back on track, you can fulfill your dreams again with safety. Therefore, if you have any change needed for your itinerary, contact our support channels or drop an email to support@rentcars.com so that we can help you change your booking. If you do not have a new date for your travels, don't worry, you will be able to maintain your credit for future use, all you have to do is let us know by July 1st, 2021. No expectations for a new trip? If you do not have any expectation as to use your booking, you can inquire for a full refund of your pre-paid amount. With a high volume of refunds at the same time, we remind you that each refund process time may vary. Please reach out to our team for more information. Rentcars is a leading car rental website. We offer a unique comparison engine so you can book the perfect vehicle with special discounts, the best price guarantee, and exclusive promotions. Make your online reservation with us and take full advantage of our benefits with the best customer service.

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You had the best price for my dates of… You had the best price for my dates of car rental Thank You!!

Dear Sir/Madam, Dear Sir/Madam, My name is Şahin Yalçın, and I reside in London. On February 4, 2024, I rented a vehicle from DMR based in Istanbul. I am contacting you regarding the 450 pounds deposit that I paid during the rental process, which has not been refunded to me yet. It has been over 3 months since the rental period ended, and I have not received any response regarding the refund of my deposit despite multiple attempts to contact customer service. No concrete solution has been provided in this matter. I urgently request that this issue be rectified promptly, and my deposit be refunded without further delay. Otherwise, I will be compelled to seek assistance from consumer rights authorities to pursue my rights. I kindly ask for your immediate assistance in resolving this matter. I look forward to hearing back from you at your earliest convenience. Yours sincerely, Şahin Yalçın London, United Kingdom

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Customer service were amazing Customer service were amazing! I’m based in the uk, I made a mistake on my booking, customer service sorted the problem immediately via live chat, refund was made so I could rebook. Follow up email from customer service Maria to check all was in order. Very pleased.

The call center was very helpful The call center was very helpful. I had a doubt about the payment: the mode I chose took more time to appear in their records than 48 h, and they allowed an extra time for it to arrive. Plus, they had the option to speak to me in my native language (spanish).

Rentcars

http://rentcars.com

About Rentcars

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Leo Elizabeth Alonzo

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Paul Vanderboom

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