Please beware Please beware, you are billed yearly and the service is difficult to cancel with this company. I did not want to renew as I subscribe to identity monitoring under a different company. You are not provided FICO scores but Vantage scores which lenders do not use. A representative called me and I told them I did not want to renew but 2 weeks later and I got charged. This plan is active until the "next billing cycle" which is yearly.

In the past I had used Life Lock and… In the past I had used Life Lock and got hacked badly. They did not catch obvious activity on my credit cards, other personal info. Although no one can always catch everything, they didnt catch anything. So I went with Identity Force about 4 yrs ago. So far very pleased & I like how they send you your updated Credit scores monthly from the 3 Credit Companies. No complaints

Final report on 20/20 eye care network data breach U did an excellent job In notifying me monthly regarding 20/20 eye care network data breach (1/21/2021 notification). U stated each month for 1 free year that no compromising info against me was never used against me. I have an atty representing me in this data breach. Joseph Lyons Law Firm in Cincinnati OH. He has many other victims as well. The Hearings have been heard In federal court in Ft. Lauderdale fl. They estimate another year or so 4 court results 4 all victims. Update my new cell #561 255 4728 4 my records. Carole Randi bryon

Members for several years We have been members for several years. If we had a concern or needed some help, we would call and always received assistance from someone who would explain everything we needed to solve our dilemma. We always find them helpful and easy to understand. Had another company before BUT am much happier with Identify Force.

No Customer Service response - Three weeks I have called them twice about an issue to add my wife. The customer rep keeps saying they have a backlog and somebody will call me back in 24-48 hours. No one called me back and there is no way to talk to a manager. I even emailed their customer service who has not responded back to me in 7 business days. Their website still points to Sontiq. This is such a terrible setup.