I recently had the pleasure of working… I recently had the pleasure of working with James Francis at Alto, and I must say, the service I received was nothing short of exceptional. From the moment I reached out with a new inquiry, James handled it with utmost efficiency and promptness. His professionalism and attention to detail were evident throughout the process. Not only did James address my concerns promptly, but he also went above and beyond to ensure that all my needs were met. His knowledge of the services offered by Alto was impressive, and he took the time to explain everything thoroughly, leaving no room for confusion. Thanks to James's dedication and expertise, my experience with Alto surpassed my expectations. I wouldn't hesitate to recommend their services to anyone in need. If you're looking for top-notch service and a seamless experience, look no further than Alto, and be sure to ask for James Francis. He truly is amazing at what he does!

They Listened to Me Appreciate the fact that a representative (Jenn Smith) asked questions to know what was important to me, then helped set me up exactly as I had hoped. Thank you !

Riskier than crypto usually is One year ago I wrote about how Alto Crypto IRA is riskier than investing in crypto on other platforms because of a risk that is unique to their platform: If Coinbase delists a crypto and users do not sell that crypto before it is delisted, those assets will be stranded, unable to be sold or transferred. Users usually just have a few days between when Coinbase announces a delisting and when it happens, so users don't have much time to act. One year ago Also said they were working on a solution to this problem, but they still have not announced anything or updated their website to make users aware of this risk. For future delistings, there are simple solutions like creating an option for users to automatically sell affected assets when a delisting is announced, but Alto still does not seem interested in solving this problem or making users aware of it. Therefore, be careful when putting money into Alto.

Thanks Alto! I needed some of my IRA funds quickly transferred in order to meet very tight time constraints related to an investment opportunity that looked strong to me. Max, at Alto jumped in and took me step by step through everything and finalized the transfer the day prior to the closing of the opportunity. Alto is strong, thorough and timely. Thanks to Max, ALTO and the team there, i will be a customer for life.

I am a new client of Alto I am a new client of Alto. The onboarding process is a bit more complex than just signing up online. This is for security reasons, which I appreciate. The communication and response time with Alto was excellent. Website has good layout and easy to navigate and do what you need to do. So far, I'm impressed and highly recommend Alto.