the service from beginning to end was awesome i used to do my own computer tweaking, but had a bad headache spell that disabled me and its hard to think at times. the guys at PC Masters walked me through all my many issues, and got me up and running. my laptop was so outdated, slow and almost, can compare to, a bad headache day, but staff and support was patient and knowledgeable. i'm so happy to have my old laptop acting normal again.

the whole purchase and installation… the whole purchase ad installation procedures went just fine---this was my second purchase from them will recommend to family and friends

Office 2021 Professional Plus … Purchased Office 2021 Professional Plus. During the activation process the Office install wizard said it had been activated the maximum # of times already so I called Pcmasters support line. Dan was super nice and had me on hold while he called Microsoft, had me up and running in 10 minutes! Thanks Dan!

Outstanding Customer Service given to me I am not a computer person. When it comes to fixes and updates I need all the help I can get. I found this site to give the best, patient, kind, correct service as I tried to update from Windows 7 to Windows 10. Both customer service reps that helped me during my interaction with PC Masters were great. they are to be commended for the outstanding service they gave me. Jae and Kathleen were just wonderful in helping me understand and follow the steps to do this upgrade successfully. thank you so much! I am a customer for life now!

Excellent Customer Support The PC Masters support team was quick to respond to issues and provided detailed instructions that helped us through the install and upgrade process which can be tricky with MS Windows.