Customer service is second to none! Customer service is second to none! I had an error message upon install and Kathleen in customer service sent me a link that corrected the problem in less than two minutes.

Excellent Customer Support The PC Masters support team was quick to respond to issues and provided detailed instructions that helped us through the install and upgrade process which can be tricky with MS Windows.

Place is selling used codes This place is selling activation codes that have already been used before. If anyone tells you that you need to call microsoft to activate the code, it's been used already. Save yourself the headache and buy a genuine microsoft OEM dvd with code from ebay. They can be had for under $40 and always work.

The value is there if you work for it Transaction went very smoothly. Download went smoothly. Install went smoothly. But licensing was denied by Microsoft which required time on chat. Then time on the phone with MS. It all worked out eventually but it seemed like to many steps and room for error. Would be better to solve this via chat in one step in house at PC Masters.

the whole purchase and installation… the whole purchase ad installation procedures went just fine---this was my second purchase from them will recommend to family and friends