Great somewhat Great: ordering was straight forward. Payment was simple. Delivery was quick. Not so great: the 'instructional' video was terrible. Too quick, overriding sound, no verbal or written (subtitles) directions, and it fuzzed out for a good part of the first steps. Fortunately, having done computer rebuild/re-installations for more than 15 years, I was able to figure out how to make it work. It took 5 runs through the video to get that straight though. Heaven help someone trying for the first time!

disappointment. Lately the quality of service has deteriorated greatly. The keys that arrive immediately are not working. Emails are answered with a long delay. The last time, about a day (23 hours) passed from the moment of payment to the receipt of a working key. This didn't happen before.

Quick service and response time Quick service and response time Will recommend others while using service again Thank you

I had couple stumbles during… I had couple stumbles during installation like error messages which are gone on the second or third try. I suggest a little more detailed instruction like download image, mount, run, if error than call us or retry. It's not clear should I use www_office_com/setup or not if installation from image fails. But taking into account the price and minor problems, it's a great deal.

Great value product, office 2021 My purchase was very easy and great value, my only issue was having to use the online activation as key had already been activated, all sorted after 10 minutes online