I purchased Turbo Tax and it was not… I purchased Turbo Tax and it was not available as advertised for immediate download. I sent request for help and nothing. The email said it would send my software via mail??? At 7 pm on April 15 they sent email acknowledging the problem, with a link for download. However it was too late. I had to re-purchase the product from another seller that had immediate download to get my taxes completed on April 15th and to the post office. I have requested a refund and there is no acknowledgement. I will be calling my credit card company to dispute the charges.

I've had good luck in the past, but no more. I've had good luck in the past, but this time theyheld up my order because it had a differenct phone number than they had on record. When that ws fixed, they sent me the activation code, but no link to the download. Then I ended up paying more than if I had bought it directly for HR Block Software.

Great customer service Great customer service. When I requested my software, a link was provided immediately. Would have given 5 stars if my software was available to me directly online without having to request it.

Support is there! I have been purchasing software from you guys for at least 10 years. I have always has great support if there was a problem or if I did not know what to do. That is the biggest thing when there is trouble, someone is there to help.

Great direct digital service. The service is great because it is a digitally processed order. Funny thing is that I got a spam hacker email after the order...did not pay attention to it.