Pierre Morin
CAYour customer support is deficient. Over time you will lose. I had version 3 installed and working well until my computer went on the blink. It was still under warranty so a replacement was supplied. Data was reinstalled but not so applications. When attempting to reinstall Nitro (updated in 2022) following procedure, serial number was never recognised and no response from support. Had to buy version 4 but feel having been had.
Michael Piston
GBUseless, because I can't access my serial number I purchased this product a week ago, but I can't use it because I never received my serial number. The tech support's response to my email messages have simply been telling me to set up my account, but the links I have been sent to do this simply result in 404 errors or, in one case, being told that I am not authorized to access it because I am not the Team Administrator. Naturally this is my individual product - I have no team
Crystal
ESNitro is a perfect tool Nitro is a perfect sample of how a software up to be an essential tool. Great team that always answers my questions quickly and correctly.
MarkH
GBGreat product Lovely product, that works well. The bells and whistles are missing in my opinion with customisations that need you to upgrade - I have asked how, but still waiting for an answer
Elsa
ESAn exceptional experience with Nitro. An exceptional experience with Nitro. I've been impressed by its ease of use since I started using it. As someone that uses PDF documents on a daily basis, I'm glad to have found such a reliable solution. Additionally, the customer support team has proven to be helpful at all times. I would highly recommend Nitro to anyone looking for an efficient and professional tool for PDF document management.