customer
GBNitro support was very helpful Nitro support was very helpful. Old computer died, and I have used Nitro most every day for years. Quick fix for the new computer was to install the new version for a 14 day trial. I liked some improvements in the new version and support helped me with the upgrade I qualified for. Very good program, would like the copy and paste to be more like the old but with the stability of the new.
Muhammad Haseeb
PKReview of PDF nitro as an academic researcher I am a researcher and a University academician. I use PDF nitro on daily basis. PDF nitro is the best PDF software available and I must say it is very easy to use and utmost user-friendly. It has great features for me as a researcher. When I send some research paper and get a galley proof of that paper. Then PDF nitro is most valuable software which I can rely on. I must recommend it for all my research fellows.
Pierre Morin
CAYour customer support is deficient. Over time you will lose. I had version 3 installed and working well until my computer went on the blink. It was still under warranty so a replacement was supplied. Data was reinstalled but not so applications. When attempting to reinstall Nitro (updated in 2022) following procedure, serial number was never recognised and no response from support. Had to buy version 4 but feel having been had.
CWP
GBCustomer Service was hard to reach AND SLOW TO RESPOND. Customer Service was hard to reach. It was frustrating not knowing how to contact. Very disturbed that I was sent a promo to try another version and when 10-day trial period expired I WAS LOCKED OUT OF MY VERSION! I did finally hear from NITRO rep who was helpful, but I needed access faster than the slow response so I PAID TO UPGRADE MY VERSION.
Crystal
ESNitro is a perfect tool Nitro is a perfect sample of how a software up to be an essential tool. Great team that always answers my questions quickly and correctly.