Outstanding teram Professional and responsive. Good at what they do. Personalised experience. Thank you for proving to me that customer service exists....

OK, when it actually works. Okay, but not great. Purchased a 2 year plan, which was great value... While it worked. Most UK based services are now unwatchable with buffering and drop outs. They've acknowledged there's an issue, but reluctant to provide any detail or expected restoration estimate. Definitely better looking elsewhere if you want reliable access to UK based television service.

great service and awesome support Getflix had been a reliable DNS andVPN provider over the last year allowing me to get around DNS restrictions. Had forgot to cancel the subscription as I'll be out of the country mostly this year, was charged the renewal amount. But a quick email to support and the amount was refunded immediately. Never seen a quicker turnaround with no questions asked with other companies I've dealt with across sectors. Will definitely go back to them once I'm ready again.

Prompt response from support team Response from Getflix for a query was the fastest I have ever seen from any support team. Even though the communication was via email, it appeared more like a live chat with the rep. These 5 stars are for the support team for understanding my request\query and acting so quickly on it. The request was further sent to the network team, hopefully, they can resolve it.

Had an issue trying to 'force' update… Had an issue trying to 'force' update my IP address as instructed but it did not work and wrote back to their support and answer came back instantly advising that it is an issue at their end and they are looking into it. Appreciated the quick response as it saved me plenty of time trying to fix it thinking it was an issue at my end when it was not. So great support from the Getflix team. thank you.