Rapid, friendly, helpful, respectful response I asked for an explanation of the Purge Cache function on my website, why it took so long to take effect, and whether I needed to use it at all. Bruce from Technical Support gave me a really clear response and an answer to my questions, in a friendly and respectful way that didn't make me feel stupid for asking in the first place. Pair Support is just the best!

Gmail and Yahoo started bouncing mail Gmail and Yahoo started bouncing mail because they required DKIM and SPF records. Pair's instructions on how to fix the problem needed clarification, and Bruce provided that quickly. I needed more help though, because my site sends some mail using sendmail. Bruce got in touch with Pair experts and activated this feature for my site. He was helpful and kind, and solved my problem.

The customer service is unparalleledstomer service is unparalleled The availability of friendly, efficient human support when necessary is very much appreciated, as is the transparency on pricing and terms. Dominic and Dwayne saved me with their prompt, professional and friendly service. I've used Pair for over 20 years, since the foundation of my business. Highly recommend!

Happy customer for 20 years I've been using pair Networks for my web and email hosting ever since someone recommended them nearly 20 years ago. Over that time their service both in terms of the quality of their hosting offering and their professional and incredibly swift support have remained top class, keeping pace with all the technological changes over those decades at great value for money. Recently I've had cause to consolidate my hosting accounts and the support has been superb in arranging quite complex domain moves at short notice very quickly at no charge.

I am SO PLEASED! I am SO PLEASED! I wrote with a problem that was absolutely perplexing us. I got a super-fast response (even though it's Saturday) with the problem identified and easy step-by-step instructions to fix it. It took me less than 10 minutes to solve something that we've been trying to figure out all day (I should have written sooner!). Highly recommended.