I ask a how-to question once or twice a year... I ask a how-to question once or twice a year (needless to say, sometimes the same question). Pair support always answers quickly and satisfactorily. Knowledgeable, helpful, on-point, courteous...all the right stuff. It was Ivan this time, thanks Ivan!

Excellent Tech Support The sign of a good host is when things go wrong. Pair Networks allows you to phone, log a ticket or chat for support. When you talk to them, there are real tech support people answering you. Not a call center rep reading a playbook. You know you can get issues dealt with fast.

Really good experience with Pair Really good experience with Pair. Reliable. I'm an "amateur" for the last 20 years with the web but have many websites, some of them small businesses. Pair has always been patient and knowledgeable with managing my sites. The site itself is always stable. But when I can't figure something out tech support is great and I can call them at any hour.

Rapid, friendly, helpful, respectful response I asked for an explanation of the Purge Cache function on my website, why it took so long to take effect, and whether I needed to use it at all. Bruce from Technical Support gave me a really clear response and an answer to my questions, in a friendly and respectful way that didn't make me feel stupid for asking in the first place. Pair Support is just the best!

Happy customer for 20 years I've been using pair Networks for my web and email hosting ever since someone recommended them nearly 20 years ago. Over that time their service both in terms of the quality of their hosting offering and their professional and incredibly swift support have remained top class, keeping pace with all the technological changes over those decades at great value for money. Recently I've had cause to consolidate my hosting accounts and the support has been superb in arranging quite complex domain moves at short notice very quickly at no charge.