Peter Brown
GBTech support at PAIR is the gold standard. Tech support at PAIR is the gold standard by which all online support should be judged. My wife and I each have our own businesses, and have been Pair clients longer than we can recall, more than 30 years. Tech keeps changing, and Pair is always there when we need it.
Janet Regan
GBThe customer service is unparalleledstomer service is unparalleled The availability of friendly, efficient human support when necessary is very much appreciated, as is the transparency on pricing and terms. Dominic and Dwayne saved me with their prompt, professional and friendly service. I've used Pair for over 20 years, since the foundation of my business. Highly recommend!
Jonni
CARapid, friendly, helpful, respectful response I asked for an explanation of the Purge Cache function on my website, why it took so long to take effect, and whether I needed to use it at all. Bruce from Technical Support gave me a really clear response and an answer to my questions, in a friendly and respectful way that didn't make me feel stupid for asking in the first place. Pair Support is just the best!
Tony Shaftel
GBI ask a how-to question once or twice a year... I ask a how-to question once or twice a year (needless to say, sometimes the same question). Pair support always answers quickly and satisfactorily. Knowledgeable, helpful, on-point, courteous...all the right stuff. It was Ivan this time, thanks Ivan!
Jeff Gammon
GBFast response and solution Had a problem with gmail users not receiving emails sent with Sendmail, Pair had a solution for us in just a few hours. Also gave a clear explanation of what was causing the problem, which is always helpful. Thanks guys!