Problem resolved! I initially gave them a one star. But I can say they have worked hard to fix the problem and have resolved my issue. They did it all in the same day. They really care about their reputation and will not hesitate to make sure you are well served. I give them 5 stars because most companies won’t go this far in order to fix a problem. Thank you Ashton!

Awesome support I've been with a few hosting companies over the past 15 years but so far have to say these are the best by far. Very quick with help, writing replies without jargon (I'm not very technical), and smooth migration.

shockhosting is a quality but also good value web host ive used web hosting since about 1998/99 although my disabilities impact me a lot in this area, but i found shock hosting in web hosting talk last year sometime and ive never regretted it. its been so simple and clear to use and im always recomending it to anyone i know. fantastic loading times, reliable uptime you can relie on, cpanel and the softaculous script available to name but a few. shock hosting sorted out the recent server issue so quickly that i bet a lot of people never even realised there was any downtime. i will most definately be renewing for a second year.

Shock Hosting the best server in speed and support and cheap! I've been using Shock Hosting for about 6 years now, and I've never been without an answer from the support area, they solve everything quickly the best support any company could have! If all companies were like this, it would be a better world. Fast and cheap server, first-ever equipment with SSD, everyone should use it. I recommend and have no doubt that you are doing the best deal of your life!

I've been with ShockHosting for roughly… I've been with ShockHosting for roughly 5 years now and I feel that i'm longer overdue a review of their services. I've been using them mainly to host my client(s) community radio station, along with the odd VPS server and other site(s) here and there when needed. Over those past 5 years, I don't think i've experienced one ounce of downtime and support has always been second to none. Their prices have gone up this past year due to the cPanel inflation but is still just about within my pricing range thanks to the 50% discount they still provide and i'll hopefully purchase 2-3 more services in the upcoming weeks. Here's to another 5 more years.