Awful customer service Awful customer service. Tried cancelling our accounts with them due to added automation on our CRM meaning we no longer used the service. They simply continued trying to invoice us and repeated ignoring us when we said we had already cancelled. Avoid like the plague unless you want to spend months trying to cancel and repeated saying you won’t be paying invoices for a service you no longer use.

Great Software + Unparalleled CS This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast. Another perk is that Outplay let's me pay month-to-month, which is great for my start up where my license numbers are fluctuating regularly. This way I don't pay for un-used licenses.

Customer Service GOAT I cannot begin to express how unbelievably chill the Outplay team is. I dropped a message in the help chat expecting to get some generic advice in a day or two to read a resource doc I'd already read. Instead, Priyanka jumped right in with me to diagnose some challenging integration issues and got them resolved quickly and collaboratively. Manthan and the AE team are great resources and do an amazing job of positioning you to succeed.

Great software that easily does what it… Great software that easily does what it is made for=> Cold Outbound. Makes it super simple to setup sequences to be sent to potential prospects.

Great platform for outbound sales Great onboarding process, team at Outplay happy to take you through a 1-1 walk through of the platform. Very feature rich and user friendly. Perhaps the only slight lag is the number of integrations into other platforms but no doubt that will catch up.