Brittany Brink-Van Der Westhui
GBSurprise destination honeymoon Jubel helped us with an AMAZING honeymoon. We will forever remember these memories. To our surprise we ended up in belize and got to see so much. Our resort was beautiful and everything we could have dreamed for. We even got certified in diving and now have a new passion. Thank you to everyone at jubel who worked so hard to make all of our dreams come true!
Heather
GBGood and Bad We enjoyed our trip to Iceland through Jubel, but there were a few snags! The good: picked out a nice place to go and picked out enjoyable activities. The bad: 1- opened our package on the way to the airport and just happened to notice that the dates they had reserved for us for the hotel were wrong! I called Jubel immediately and they immediately fixed it and we were able to stay at the same hotel as planned. 2- We had a full day bus tour planned for one of the days and we waited and waited at the bus stop. Finally we called and it turns out the bus stop number provided to us was wrong and our bus had already left and couldn't come back for us. After much freaking out, we were able to rent a car with the help of the hotel and do the exact tour ourselves. Jubel reiumbursed us and provided us with a spa package at a place nearby. I still enjoyed our trip, but due to the issues I doubt I'll do another trip though Jubel because if we had been in a different country where English wasn't so prevalent or we had to drive in a scary (ie. lots of traffic, other side of the road, etc) area the results could have been terrible!! The customer service was good though.
Faith Wittmus
GBPost Lockdown Iceland Trip We went to Iceland right after the country opened up. Our trip had to be rescheduled before this twice. Our Jubel representative Gris did an absolutely FANTASTIC job of keeping up with things that were not quite right or needed adjusting. We had such an amazing time, we thank Juble for working through all the COVID craziness and being available at any time.
Dana
GBBest customer care ever!!! The team at Jubel have been hands down incredible. I originally booked a trip for myself and my partner to reconnect post baby but life had different plans and a year and a half later he passed. The team was patient and understanding and overly accommodating. Glynnis was able to switch the trip to a girls getaway 2 yrs after original trip date for myself and my sister to rest and reset after everything. I can’t say enough how much this means to me! The definition of customer care!!!!
Haley Delaware
GBI have done 2 surprise trips! I have gone on 2 surprise destination trips with Jubel. The first time I went to Guatemala and the second time I went to Portugal. I had a BLAST on both trips. Jubel really takes into consideration your likes/dislikes when it comes to traveling. Everything was planned out for us, making it a breeze! We had the perfect amount of downtime in each country to do our own exploring as well. One of my biggest concerns was staying on a budget and also doing as many adventures as possible. Jubel was able to plan a lot of activities and keep me within that budget. Both Guatemala and Portugal were amazing countries. In Guatemala we hiked a volcano, took an ATV day tour, enjoyed delicious food and drinks, explored cities, spent time at a beautiful lake, and so much more! In Portugal we had some of the tastiest food in the world, enjoyed a beautiful wine cruise at sunset, toured nearby vineyards, and had the time our our lives! Both trips I was beyond satisfied with the planning done by Jubel and their availability for assistance while away. I will be planning a third trip with them this fall.