Heather
GBGood and Bad We enjoyed our trip to Iceland through Jubel, but there were a few snags! The good: picked out a nice place to go and picked out enjoyable activities. The bad: 1- opened our package on the way to the airport and just happened to notice that the dates they had reserved for us for the hotel were wrong! I called Jubel immediately and they immediately fixed it and we were able to stay at the same hotel as planned. 2- We had a full day bus tour planned for one of the days and we waited and waited at the bus stop. Finally we called and it turns out the bus stop number provided to us was wrong and our bus had already left and couldn't come back for us. After much freaking out, we were able to rent a car with the help of the hotel and do the exact tour ourselves. Jubel reiumbursed us and provided us with a spa package at a place nearby. I still enjoyed our trip, but due to the issues I doubt I'll do another trip though Jubel because if we had been in a different country where English wasn't so prevalent or we had to drive in a scary (ie. lots of traffic, other side of the road, etc) area the results could have been terrible!! The customer service was good though.
Faith Wittmus
GBPost Lockdown Iceland Trip We went to Iceland right after the country opened up. Our trip had to be rescheduled before this twice. Our Jubel representative Gris did an absolutely FANTASTIC job of keeping up with things that were not quite right or needed adjusting. We had such an amazing time, we thank Juble for working through all the COVID craziness and being available at any time.
Paula Lucey
GBSister surprise My sister wanted me to plan a vacation for us. She wanted to be surprised. I was lucky to have great, cost-conscious partners at Jubel. Everything ran perfectly. I could focus on the fun and not worry about logistics. They listened ( or read my emails) and gave me great options.
Rachel Novline Ekman
GB10th Wedding Anniversary Trip We used Jubel for our 10th wedding anniversary trip, and it was such a great experience we are talking again about planning a family overseas trip! I really enjoyed that it allowed our vacation to be a true vacation -- no need to worry about where we were going or where we were staying. Highly recommend, especially for those with travel anxiety!
Erin McGarry-Sullivan
GBI wanted to take my son on the trip of… I wanted to take my son on the trip of a life time to Peru. Thanks to Jubel, I was able to do just that! Every transfer, every activity, the accommodations, the on call support was above and beyond my expectations. I will be using there services for my next big trip. I'm hoping to head to Africa/Kenya next! I can only imagine what adventures Jubel will organize for me there.