Product works great, great customer service Product works great. When I switched to a new computer, the license did not work on my new MacBook (it was already activated on my old Mac). I requested a solution by mail and Ukeysoft responded within 12 hours and reset the license key for me to use it again. It works!

Really pleased Really pleased - Probably overkill as im only DJing my wedding with my mate but purchased the lifelong subscription and started converting tunes from Tidal to use with Rekordbox - I know I didn't need to convert to AIFF but I did and it sounds brilliant through the sound system. Emailed them once with a question and had a response next day.

Excellent product supported by real people The Tunesbank software works really well and the support is given by real human beings (I recently changed computer and needed to deauthorise the app on the old one to enable it on the new one). I was considering dropping a star because communications weren’t always super swift, but the support is there and that’s more important to me.

Amazon Music Converter, arms race I purchased Ukeysoft's Amazon Music Converter lifetime licence in May 2023. It is important to note when buying such software you are participating in a digital arms race between the 'downloader' developer and the source website developers. There have been a couple of periods where the Am Converter has stopped working. The latest 'outage' which brought me here to Tpilot with a view to complaining was over 2 months! However, today Ukeysoft finally released an update which is working perfectly again. The support channel is rather intermittent in their responses which leads to uncertainty and frustration, I wish they would send progress updates to help alleviate this. However they did contact me by both email and messenger with the update release announcement. It is not cheap but it does work well, and Ukeysoft appear committed to keeping their product going. Improve your comms and you might earn that 5th star.

The Apple Music convertor is simple to use The Apple Music convertor is simple-to-use, just tick the songs you want to copy and the program will make the copies, which allows me to DJ with the songs. It has various formats that you can save the files in, and I’d recommend going to Preferences > Advanced and setting it up the way you want it. I also recently changed computers and they quickly helped me with that transition.