Raj
GBThis is a great product and very easy… This is a great product and very easy to use. From time to time if I need some help I can email them and they are quick to respond. No issues with resolving my support requests too. Usually has to do with something simple like downloading a new version that I missed. Only request I would have is to speed up downloads and it seems they are working on that already. The latest version downloads faster than previous. Another request would be to allow me to label my files prior to the download.
RD
CAHave been using it for the Tidal… Have been using it for the Tidal Streaming, just over one year. Highly recommend and very easy to use. The time to convert is very acceptable. There are no glitches or awkward issues and the interface looks exactly like Tidal. Go ahead and purchase it, you will not be disappointed. The support team promptly answered my billing question on an issue.
Sidney Gasa
GBI was blown away when I discovered… I was blown away when I discovered UkeySoft. It helped me restore all my Apple Music Playlist at a time when I had to reformat my hardrive whilst DJaying in Ibiza with no backup(Silly me). I was able to download my 50 Playlists in just a few hours. Their tech support is also amazing, it’s like having your own dedicated concierge. Well done UkeySoft.
Stephane Ngamvoulou
GBHonestly I don’t regret investing in… Honestly I don’t regret investing in the app but most important part is the customer service led by Steven Jeam who was there to sort out the technical issue I had making sure to kept in touch with me as soon as possible. Worth every penny spent.
Łukasz Mały
PLproblems occured but solved the right way I have purchased the software and used it for some time. Then it stopped working. I did write an e-mail to more than one address and no reply was there. But then once somebody replied (long holiday) there was a good cooperation in order to fix the issue. I was just sending the log files and checking if it works. It took some time - but i do understand things are not fixed within finger click. After all i got my time extended and software is working ok. So happy with it. Thanks for help.