customer
GBGreat customer service and interface Great customer service, easy to use and enjoyable to use interface, really helpful and prompt at responding and getting to the bottom of any issues, although the issue I had was my own error and nothing to do with the application! They were still really helpful and sorted my problem promptly, with easy to follow advice and support.
JoAnn Holzemer
GBHighly recommend, I would give more stars if possible! Our small USA agency has used Campaign Monitor for over 10 years to send email campaigns on behalf of our clients. We would recommend Campaign Monitor to ANYONE — it's a great email marketing platform by itself, but the customer support is beyond phenomenal. They keep on top of the latest trends and frequently add new features to the software. We couldn't ask for a better partner!
Trish Sheehan
GBNew to this ESP and so far, so good I am new to this ESP and have lots of questions about the user interface. Every time I reach out to the support team, they are fast, friendly, professional and very helpful. They understand our needs and make us feel like our business matters to them.
Suzy
ITCompetent, fast and friendly Prompt responses and professional solutions delivered with friendliness and patience! Highly recommended.
Jan Curnutte
GBVery quick fix After a client's newsletter was sent (after being proofed by several people), the client realized an incorrect URL. I was able to contact Campaign Monitor, ask them to correct the URL and all of this took placed within 5-10 minutes. VERY happy with the quick turnaround which minimized too many recipients seeing the incorrect URL.