A user of CM for a number of years, my experience I have used Campaign Monitor for a number of years both for handling local club subscriber lists and emails through to business based solutions. With a variety of solutions including pay by campaign and monthly subscriptions, I have found it simple and effective to use. The interface for designing and email campaigns and transactional emails is easy to use and allows a good range of customisation, effectively giving you the tools to get the design you are looking for. As this replaced hand writing our own emails, it has made things super quick compared to hand-rolled templates and I'd recommend it.

Great customer service and interface Great customer service, easy to use and enjoyable to use interface, really helpful and prompt at responding and getting to the bottom of any issues, although the issue I had was my own error and nothing to do with the application! They were still really helpful and sorted my problem promptly, with easy to follow advice and support.

Highly recommend, I would give more stars if possible! Our small USA agency has used Campaign Monitor for over 10 years to send email campaigns on behalf of our clients. We would recommend Campaign Monitor to ANYONE — it's a great email marketing platform by itself, but the customer support is beyond phenomenal. They keep on top of the latest trends and frequently add new features to the software. We couldn't ask for a better partner!

Shocking support Shocking support, I haven’t been able to log in all day or get any help accessing my account so haven’t been able to launch a campaign potentially costing my business thousands in lost revenue. Trying to log in on different devices causes more errors with waiting with codes to arrive which never do and the best bit…. They say to get support log in to your account 😡😡😡

Competent, fast and friendly Prompt responses and professional solutions delivered with friendliness and patience! Highly recommended.