Upgraded, paid the $99, everything failed and can’t get support to respond... I installed the free version on one of my sites then several more. All was good. I then upgraded to the premium version on one of my higher-profile customer sites and it stopped working - every scan failed as did firewall. Multiple requests to ‘premium’ support but still no response after 36hrs. Unimpressed is something of an understatement.

In my hectic life I inadvertantly set… In my hectic life I inadvertantly set up 2 seperate Wordfence accounts for my websites. Once I realised this I contacted support to try and get it on one account. Adam G***dlin worked with me over 9 emails and got it sorted! Timely, respectful, and very much appreciated.

Worked like a charm My business website, piazzas-pinecone.com, was invaded by the pharmacy hack. I bought and installed Wordfence Premium, ran the scan, and poof -- it found five malicious files. I cleaned or removed them, and the problem vanished completely (other than in search engine memory.) Thank you so much.

A Site Saving Service My goodness, I can't thank you all enough for existing. I'm no security expert, but I've been supporting a non-profit with multiple WP sites under AnonymousFox and DDOS attacks and found your service. Racing through the learning process, reaching Central, and locking things down was an absolute godsend. So far, so good, but I wanted to offer my thanks as a lowly nobody trying to protect a corner of the internet.

Wordfence is great I recently upgraded to Wordfence Care and got top-quality professional help from their specialist. My website was hacked for some time and I could not find any qualified help during Christmas time. After I filed a help request, I was contacted very soon by their support team and my problems and all security issues were solved very quickly. Can not thank them enough, my special thanks to Graham Chapman.