They saved me life I just have to share my amazing experience with WordFence and their WordFence Care program. Before subscribing to this service, my website was in a disastrous state, hacked. Their responsiveness and ability to swiftly resolve issues have left me thoroughly impressed. The exchanges I've had with their team have been incredibly insightful and helpful. Although I don't typically leave reviews, I felt compelled to share my positive experience this time around. WordFence has truly exceeded my expectations in assisting me, and I couldn't be happier with the results. Thank you so much for the exceptional service and the nice people I spoke with.

Refund after website shutdown A website of one of our clients had been terminated by local police. A premium Wordfence license was still active on the website, which we renewed a month ago. I got a very quick and friendly reply from their support, who gave me a full refund of the paid fee. Fast, friendly and the perfect solution, so really great experience!

A Bargain I had a malware attack that made my site inoperable. I signed up for Wordfence Care and their team (Graham and Janet) were working on the problem within hours. They cleared up the malware with 24 hours, and had the site fully operational within 48 hours (they even worked on Christmas Day). The best part of the service was the excellent communication from the team. They made sure I knew what they were doing and why, and gave me the tools to monitor my site and fix problems on my own. They were fantastically responsive at every stage. They turned what could have been a business-ending problem into an experience that taught me how to understand, predict, and fix these kinds of issues. I can't recommend this service enought

Their support is fantastic Their support is fantastic. I had an issue with logging in to my website and opened a support ticket. Tim from support was quick to respond and give me an alternative way to get logged in. Then, helped review my site and flag that another plugin was causing my issue. Would recommend this plugin to anyone that wants to add extra security to their website.

Upgraded, paid the $99, everything failed and can’t get support to respond... I installed the free version on one of my sites then several more. All was good. I then upgraded to the premium version on one of my higher-profile customer sites and it stopped working - every scan failed as did firewall. Multiple requests to ‘premium’ support but still no response after 36hrs. Unimpressed is something of an understatement.